Norwich Public Utilities
Norwich is fortunate to have Norwich Public Utilities (NPU) as a service provider for several utilities. Whether you are new to the Norwich area, or a long-time local area business owner, NPU is here to serve you. NPU is equipped and trained to help you meet your needs for the following services, in many parts of the community:
- Electricity – city-wide
- Public water – most business areas
- Sanitary sewer – most business areas
- Natural gas – most business areas
Norwich Public Utilities is responsible for building, maintaining and servicing the local distribution system for electricity, including substations, wires and poles. They also buy and manage the power needed for the community by interfacing with transmission companies and power generators.
NPU has a long-standing commitment to renewable energy, with more than 6% of the electricity delivered to our customers coming from our hydro-power facilities.
ENERGY EFFICIENCY PROGRAMS
Recognizing energy efficiency as a solution to managing energy costs, NPU has a comprehensive conservation program that benefit the entire community.
NPU is actively expanding its natural gas infrastructure and offers natural gas to most commercial areas of the city. They have built and maintain the local distribution system, store natural gas, and purchase it from wholesale suppliers. Many customers find it a more convenient choice and it is a cleaner burning source of energy than other fossil fuels. NPU current manages about half a million feet of gas mains.
NATURAL GAS RATES
SANITARY SEWER / WATERWATER
NPU maintains and operates the City’s 8.5 million gallon per day wastewater treatment plant and sanitary sewer distribution system. The wastewater treatment plant is a vital part of our City’s efforts to control pollution and protect our local water sources. For information about connecting your business to the sanitary sewer system contact an NPU project coordinator at 860.887.2555 to ensure the availability of city sewer at your property.
SANITARY SEWER RATES
The residents of the City of Norwich receive water from two sources – The Dr. Charles W. Solomon Water Treatment Plant, which draws water from the Deep River Reservoir located in Lebanon, and the Stony Brook Treatment Plant and Reservoir located in Montville. Additionally, there are two developable water supplies located in Norwich: the Fairview and Bog Meadow Reservoirs. Each year, NPU’s treatment facilities provide approximately 1.6 billion gallons of clean drinking water, or about 4.5 million gallons per day.
For information about connecting to the city water supply, contact an NPU Project Coordinator at 860.887.2555 to ensure the availability of city water at your property.
OTHER UTILITY PROVIDERS INCLUDE: